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E-mail: sales@mannahongkong.com

Add: Rm705C 7/F Ho King Commercial Centre HongKong

Skype: Edmund.freeway

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HOME > FAQ

1. What are your main products?

Our main products are FEP/PFA/ETFE /PTFE, Silicone Rubber, XLPE, PVC, Mica wires and cables, High temperature insulation tubes, and Wiring Harnesses.

 

2. What certification have you obtained?

We have obtained such certifications as ISO9001, ISO14001, IATF16949, UL, CUL, CSA, VDE, CCC, RoHS & REACH.

 

3. Can you guarantee the quality of your products?

The quality of our products is highly guaranteed. We implement ISO9001, ISO14001 and IATF16949 management system standard continually, and product certifications of UL, CUL, CSA, VDE, CCC, RoHS & REACH as the quality guarantee.

 

4. Which heating wire for thermal clothes do you recommend?

We recommend silicone rubber wires, and the exact specification will be offered if you could send us the technical specification.

 

5. I do not see the specifications of 1.0, 1.25, or 1.5 that I am looking for. Do you have the specifications for the aforementioned products?

We are able to produce above three products of AWG1.0, 1.25, and 1.5. Please advise us which material do you want?

 

6. Your MOQ (Minimum Order Quantity) is too large for us. Can you lower the MOQ?

Yes, we can provide you with a quotation less than MOQ.

 

7. I would like to know the price of XLPE WIRE 1.5 and 2.5mm, and please send me your best price and the time of delivery?

Please tell us the rated temperature and the rated voltage of your products, and we will offer you the best price and the shortest time of delivery.

 

8. Do you have CE Certification? Please send the copy to me?

We have obtained VDE and CE certification, and please see the attachment.

 

9. I don’t see any Double Insulated Halogen Free wires in your catalogues, but I am interested in this wire only. Do you have it or not?

We can customize the double insulated halogen free wires, and please let us know your detailed requirements.

 

10 .The price is too high.

Could I know your target price? To express our sincerity, if you can increase the quantity, we can lower the price.Evaluate the quantity, market, supplier, and payment terms, then offer the reasonable price after comprehensive analysis

 

11.I need UL3122 fiber glass silicone rubber cable, and can you help to cut in 55mm length

Yes! We can cut out according to your requirement, and we can also provide wiring harness if you need.

 

12. Can you customize according to our requirements?

Yes! Please kindly tell us your detailed specification, and our engineer will evaluate and customize for you.

 

13. Can you provide OEM service

Yeswe can provide OEM service according to your requirement .

 

14. Can you provide the certificate of origin

Yeswe can provide it for free!

 

15. Do you accept partial shipment?

 Yes, but the partial shipment will be charged to your account.

 

16. How about the deposit terms?

We accept 30-50% T/T deposit, and the remaining payment should be settled when the production is finished.

 

17. Can you provide the OEM cable based on our customer’s sample? If yes, we will send you the sample.

Please send the sample to below address. Our engineers will check and analyze the sample and will let you know if we can do it.

 

18.Can you recommend me the wire for motors?

Sure! We recommend XLPE 3266/3321, and the catalog will be sent to you later.

 

 

19.Do you have any Teflon wire, whose OD is less than 1mm?

Yes, please check the specification of UL1332 28AWG.

 

20.Can you provide 3 core silicone rubber cable with shield?

Yes, we can. Could you kindly send the details of the size? Then I will send you the specification sheet for your confirmation.

 

21.Can you print our own logo on the cable? As for the package, can you also print our logo and shipping mark on the carton?

Sure, please send us the details of your logo and shipping mark, and we will do it accordingly.

 

22.As for the 2468 wire, we want pink transparent and blue transparent. Can you do it? 

We need to confirm it with our engineer for these colors are not the normal ones. We have to match the colors and make some samples. Could you please pay the sampling fees.

 

23.Do you accept L/C payment?

Yes, we accept L/C payment, but the amount is above USD30,000.

 

24.Do you have UL3122 20AWG?

Yes, we do have UL3122 20AWG, which is the most popular product. How much do you need?

 

25.Can you provide the following wire: rated voltage: 150 VDC, and permissible amperage: 6 A.?

 We can recommend you the wire if you can inform us the working temperature.

 

26.Do you provide tube?

Yes, we do. Please send us the specification! Thank you!

 

27.Do you produce the wiring harnesses? Can I send the drawing to you?

Yes, we do. Please send us the drawing, and the quotation will be sent to you ASAP! Thanks!

 

28.Do you provide FORM E?

Yes, we can provide FORM E if you needed.

 

29.Is it possible to get the wires cut into different lengths? Are there any extra expenses?

Yes, it is. Please kindly let us know your requirements and we will send you the quotation accordingly.

 

30.We understand that the minimum order length is 10,000 ft, is that for a single style or can we split the order into different colors/sizes/AWG?

The MOQ of 10,000ft is for each color/size/AWG.

 

31. Could you provide us with quotation regarding silicone rubber wire 12AWG and 24 AWG? Will the price be different if we purchase more?

 Please check the attached quotation, and the price is lower as the quantity increases, but our MOQ is 10,000ft for each size/color/AWG.